American Express Adds Its Bot to the Party

American Express Adds Its Bot to the Party http://ift.tt/2cmP2Po Earlier this month, American Express launched a bot on Facebook Messenger as an additional channel to interact with its customers. When Facebook Messenger launched five (!) years ago this month, it […]

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USAA, Banking On A Digital Future? – PYMNTS.com

USAA, Banking On A Digital Future? – PYMNTS.com http://ift.tt/2cSkRDu PYMNTS.com USAA, Banking On A Digital Future?PYMNTS.comRequesting app support … Because USAA Bank serves active military members, who are often stationed far from home and cannot visit a branch or readily […]

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