About the Future of Retail Banking

I read an article on CNBC written by Eric Rosenbaum about what Peter Diamandis, executive chairman and co-founder of Singularity University recently said (and much more). “Finance will be the most disrupted industry in the next 10 years,” Well if we think about the changes technology has brought to this normally conservative industry during the last years – paired […]

DIFOM VS DIY

Millennials are switching from DIY (Do It Yourself) to DIFOM (Do It For Me) According to Accenture’s 2014 Consumer Digital Banking Survey, 56% of millennials want to video chat with bank representatives by accessing a link through a PC, smartphone or tablet. We could easily add Video Teller Machines to the list created by Accenture’s […]

Will card-less ATM transactions come to mainstream?

More and more banks offer ATM transaction to their customers. A possible scenarion of such a careless withdrawal could be like that: The customers can use a mobile app to preset how much money they want to withdraw from the ATM on future visits. Once they arrive at the ATM, they sign into the mobile banking […]